Terms & Policies

Introduction

Welcome to Lyse's cleaning service website. By using our services, you agree to the terms and policies outlined below. Please read them carefully before booking any service.

Booking & Payments

Service Booking

Appointments can be scheduled online, by phone, or through direct communication with our team.

Payments

Payment is due upon completion of services unless otherwise agreed. We accept approved payment methods listed on our website.

Cancellations & Rescheduling

Clients may cancel or reschedule appointments with prior notice. Late cancellations may be subject to cancellation fees depending on the scheduled service.

Service Policy

We are committed to providing professional and high-quality cleaning services. If you are not satisfied with the service provided, please contact us within 24 hours so we can address your concerns.

Liability

While we handle all properties with care, we are not responsible for pre-existing damage or items not secured properly before cleaning appointments.

Privacy Policy

Your personal information is kept secure and used only for communication, scheduling, and service-related purposes. We do not sell or share customer information with third parties.

Changes to Terms

We reserve the right to update or modify these terms and policies at any time without prior notice.

Contact Us

If you have any questions regarding our Terms & Policies, please contact our team for assistance.